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Discussion topic: Channels default on ones i didnt leave them on

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This message was authored by pj2477 This message was authored by: pj2477

Channels default on ones i didnt leave them on

An odd query I know but the last week or so I will turn my sky on standby, normally on sky one, when powering back on the next day it's default to channel 3 which I never watch.

 

I have 2 mini boxes aswell and each one has the same issue although they are set to defaulted to other odd channels. 

 

Has this happened to anyone else and if so how can I fix it?

 

Thanks

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Channels default on ones i didnt leave them on

Posted by a Superuser, not a Sky employee. Find out more

@pj2477 

I've not seen this issue mentioned before. 

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

 

By the way - there isn't a Sky One channel. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Chodley This message was authored by: Chodley

Re: Channels default on ones i didnt leave them on

Posted by a Superuser, not a Sky employee. Find out more

Do you have a local burglar who really likes Corrie?

This message was authored by IanJSutherland This message was authored by: IanJSutherland

Re: Channels default on ones i didnt leave them on

I have the same issue(?). Recently a mini box always starts up in TNT1. No idea why.

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