Discussion topic: Channels currently affected by a problem with satellite signal

This message was authored by: Bertee · ‎09 May 2023

Channels 114, 122, 404, 406 & 407 are all displaying the message above. It started with just a couple but is getting worse. Sky Q has been rebooted a few times but no changes, also very recently started pixelating more on 101, not during bad weather.
does this require an engineer to visit please?

thank you

This message was authored by: oj01 · ‎09 May 2023

@Bertee Yes, it does. All the signs suggest an issue with your dish, LNB and/or cabling.

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This message was authored by: GD1 · ‎09 May 2023

@Bertee Is your dish a communal setup or your own private dish, if the latter, call Sky to book an engineer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Bertee · ‎09 May 2023

Thank you for the replies, it's our own dish so I'll call to book an engineer.

Discussion topic: Channels currently affected by a problem with satellite signal

Channels currently affected by a problem with satellite signal

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