Discussion topic: Channels 506, 508, 509 no signal
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Message posted on 15 Oct 2023 12:09 AM
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Channels 506, 508, 509 no signal
Hello, I've no signal on these channel's as of 14th October 23. Anyone else have similar issues? All other channels fine.
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All Replies
Message posted on 15 Oct 2023 06:39 AM
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Re: Channels 506, 508, 509 no signal
@Cathal+Kavanagh
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.
If it displays no satellite signal take a look at the troubleshooting here
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish. Just to make you aware, if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 15 Oct 2023 08:00 AM
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Re: Channels 506, 508, 509 no signal
I think we can be certain they're referring to no satellite signal since they've mentioned specific channels that aren't working!
Message posted on 11 Nov 2023 01:50 AM
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Re: Channels 506, 508, 509 no signal
Hiya - we've also lost 506 - all others, including 508 and 509, are OK
Looks like a disk alignment issue so planning to call Sky re engineer visit
Message posted on 11 Nov 2023 06:13 AM
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Re: Channels 506, 508, 509 no signal
Your other post has been replied to.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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