19 Jan 2024 08:52 PM
We're having so many problems with the Sky + box we want to change it to a Sky Q box. The Sky website is taking me round in circles without telling me how to get one. Advice please.
19 Jan 2024 09:03 PM - last edited: 19 Jan 2024 09:03 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gillc2024 wrote:
We're having so many problems with the Sky + box we want to change it to a Sky Q box. The Sky website is taking me round in circles without telling me how to get one. Advice please.
HIi @Gillc2024 you will need to call.
If you have been sent a letter/email offering an upgrade it should have a number to call.
Alternatively :
If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help & scroll down
https://www.sky.com/help/home
If you have SKY Mobile or SKY Talk land line then I think you can also call 150
BTW You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q
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