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Discussion topic: Changing from Sky+ to Sky Q

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This message was authored by Gillc2024 This message was authored by: Gillc2024

Changing from Sky+ to Sky Q

We're having so many problems with the Sky + box we want to change it to a Sky Q box. The Sky website is taking me round in circles without telling me how to get one. Advice please.

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This message was authored by nigea99 This message was authored by: nigea99

Re: Changing from Sky+ to Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Gillc2024 wrote:

We're having so many problems with the Sky + box we want to change it to a Sky Q box. The Sky website is taking me round in circles without telling me how to get one. Advice please.


HIi @Gillc2024  you will need to call.

 

If you have been sent a letter/email  offering an upgrade it should have a number to call.

 

Alternatively :

If you have the MY SKY app I think you may be able to find a number there - especially if you are a SKY VIP member
If not go this page & scroll to the bottom and expand the link need more help & scroll down

https://www.sky.com/help/home

If you have SKY Mobile or SKY Talk land line then I think you can also call 150

 

BTW  You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

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