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Discussion topic: Changed batteries in my sky mini box. Remote not working. I’ve tried holding 7&9 but no red LED ligh

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This message was authored by: Helen191

Changed batteries in my sky mini box. Remote not working. I’ve tried holding 7&9 but no red LED ligh

Recently changed the batteries in my mini box. Remote not working. Tried holding 7&9 to reset but no LED flashing. 

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This message was authored by: lettice

Re: Changed batteries in my sky mini box. Remote not working. I’ve tried holding 7&9 but no red

Posted by a Superuser, not a Sky employee. Find out more

You can request a new remote online in this help article;

https://www.sky.com/help/articles/fix-remote

On section 4 select I still need help and fill out the form to request a new one.

 

Also, you can control your Sky box virtually as described in section 5 of that article if you have an Apple device.

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