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Discussion topic: Change to Standard Definition for all live TV

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This message was authored by: Milly33

Message posted on ‎19 Feb 2024 12:42 PM

Change to Standard Definition for all live TV

I want to change my live TV to Standard Definition instead of HD because it never works on HD.

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Message posted on ‎19 Feb 2024 12:56 PM

Re: Change to Standard Definition for all live TV

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@Milly33  You'll need to explain more, what doesn't work in HD?

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Milly33

Message posted on ‎19 Feb 2024 01:52 PM

Re: Change to Standard Definition for all live TV

There is an issue between our Sky Q and the aerial which means live HD TV (sports especially) works for a few minutes and then it says the signal is out and the screen turns blue. We thought perhaps changing the definition to standard would help with this issue. We have had numerous visits from Sky engineers and the aerial people - it works for a bit then the problem returns. 

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Message posted on ‎19 Feb 2024 02:01 PM

Re: Change to Standard Definition for all live TV

Posted by a Superuser, not a Sky employee. Find out more

@Milly33  Sky Q uses a Dish, not an aerial.   Is the dish your own dish or are you using a communal system?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Milly33

Message posted on ‎19 Feb 2024 02:05 PM

Re: Change to Standard Definition for all live TV

We are using a communcal system. 

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Message posted on ‎19 Feb 2024 05:24 PM

Re: Change to Standard Definition for all live TV

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@Milly33 wrote:

I want to change my live TV to Standard Definition instead of HD because it never works on HD.

The SD channels are all available to you now. Does watching them cure the issue?

(Though not all channels have an SD version) 


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