19 Feb 2024 12:42 PM
I want to change my live TV to Standard Definition instead of HD because it never works on HD.
19 Feb 2024 12:56 PM
Posted by a Superuser, not a Sky employee. Find out more@Milly33 You'll need to explain more, what doesn't work in HD?
19 Feb 2024 01:52 PM
There is an issue between our Sky Q and the aerial which means live HD TV (sports especially) works for a few minutes and then it says the signal is out and the screen turns blue. We thought perhaps changing the definition to standard would help with this issue. We have had numerous visits from Sky engineers and the aerial people - it works for a bit then the problem returns.
19 Feb 2024 02:01 PM
Posted by a Superuser, not a Sky employee. Find out more@Milly33 Sky Q uses a Dish, not an aerial. Is the dish your own dish or are you using a communal system?
19 Feb 2024 02:05 PM
We are using a communcal system.
19 Feb 2024 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@Milly33 wrote:I want to change my live TV to Standard Definition instead of HD because it never works on HD.
The SD channels are all available to you now. Does watching them cure the issue?
(Though not all channels have an SD version)
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