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Discussion topic: Change from sky superfast to skyultrafast

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This message was authored by: Lynda28

Change from sky superfast to skyultrafast

Hi I have just upgraded from sky super fast to sky ultrafast, I have changed the password on the usual stuff ie phones, iPads etc but just wondering if their is anything on the tv q box I should have done, it's still working so haven't done anything to it as yet. Advice please.

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This message was authored by: Chodley

Re: Change from sky superfast to skyultrafast

Posted by a Superuser, not a Sky employee. Find out more

If it ain't broke, don't fix it

 

I would have changed the router details though, to match the old one so all the devices continued to work.

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This message was authored by: Lynda28

Re: Change from sky superfast to skyultrafast

But I'm wondering is it working at the new speed or the old one? Is their a way of checking on the tv, I've checked the broadband speed on my phone app and that's showing a good speed. 

This message was authored by: TimmyBGood

Re: Change from sky superfast to skyultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Lynda28 

 

FTTP speed at the Hub makes no difference to how Sky Q operates: it doesn't change image quality and download to disk is only as fast as necessary to facilitate uninterrupted viewing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Chodley

Re: Change from sky superfast to skyultrafast

Posted by a Superuser, not a Sky employee. Find out more

@Lynda28 wrote:

But I'm wondering is it working at the new speed or the old one? Is their a way of checking on the tv, I've checked the broadband speed on my phone app and that's showing a good speed. 


You can only have one internet connection speed (unless you have multiple broadband accounts, routers and physical connections into the house)

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