Change from sky superfast to skyultrafast

[Lynda28]

Hi I have just upgraded from sky super fast to sky ultrafast, I have changed the password on the usual stuff ie phones, iPads etc but just wondering if their is anything on the tv q box I should have done, it's still working so haven't done anything to it as yet. Advice please.

[Chodley]

If it ain't broke, don't fix it

I would have changed the router details though, to match the old one so all the devices continued to work.

[Lynda28]

But I'm wondering is it working at the new speed or the old one? Is their a way of checking on the tv, I've checked the broadband speed on my phone app and that's showing a good speed. 

[TimmyBGood]

@Lynda28 

FTTP speed at the Hub makes no difference to how Sky Q operates: it doesn't change image quality and download to disk is only as fast as necessary to facilitate uninterrupted viewing.

[Chodley]

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@Lynda28 wrote:

But I'm wondering is it working at the new speed or the old one? Is their a way of checking on the tv, I've checked the broadband speed on my phone app and that's showing a good speed. 

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You can only have one internet connection speed (unless you have multiple broadband accounts, routers and physical connections into the house)