0

Discussion topic: Change from Sky Q to Sky Stream

Reply
This message was authored by Votchy This message was authored by: Votchy

Change from Sky Q to Sky Stream

To reduce visible cables due to new layout of my lounge I want to move from Sky Q to Sky Stream but do NOT want Sky Glass, is this possible as every option on the Sky website for Sky Stream sends you to Sky Glass. Has anyone done this change and how did you manage it?

Reply

All Replies

This message was authored by nigea99 This message was authored by: nigea99

Re: Change from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Votchy wrote:

To reduce visible cables due to new layout of my lounge I want to move from Sky Q to Sky Stream but do NOT want Sky Glass, is this possible as every option on the Sky website for Sky Stream sends you to Sky Glass. Has anyone done this change and how did you manage it?


hi @Votchy 

 

Yes it is possible but you will need to call SKY to change over.

 

 

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Change from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Votchy  I'd also recommend that you research into the differences between Sky Q & Sky Stream -  there are many, including the inability to record!

I am just another Sky customer!
This message was authored by Hibbses This message was authored by: Hibbses

Re: Change from Sky Q to Sky Stream

I am so glad that we still use a satellite dish to get our TV, as our fibre broadband has just come back on after been down for four weeks. Four weeks over Christmas, no internet. If we had glass/stream then we'd have had no TV either. Just something to bear in mind when making this decision.

 

Not Sky's fault, of course (we're with another provider), it was OpenReach that messed up and put four houses on a three-house fiber segment and didn't notice their mistake FOR FOUR WEEKS!

 

Did I mention it was FOUR WEEKS?????

 

Ahem. Sorry. I'll stop now.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion