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Discussion topic: Chanel 4 & 2 are not working

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Message posted on ‎29 Mar 2024 10:53 AM

Chanel 4 & 2 are not working

My channel 4 and 2 don't seem to be working. Can anyone help? 

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This message was authored by: VL02NAS

Message posted on ‎29 Mar 2024 10:58 AM

6am start

Does anyone know why all my boxes won't come on until 6am and how I can change. Thank you 

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This message was authored by: Daniel0210

Message posted on ‎29 Mar 2024 11:00 AM

Re: 6am start

Posted by a Superuser, not a Sky employee. Find out more

@VL02NAS 

See the below link. It would seem your main Sky Q box is set to Active or Eco.

https://www.sky.com/help/articles/using-the-standby-settings

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Daniel0210

Message posted on ‎29 Mar 2024 11:01 AM

Re: Chanel 4 & 2 are not working

Posted by a Superuser, not a Sky employee. Find out more

@VL02NAS 

In what way aren't they working? Any error message on screen when trying to view these channels? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎29 Mar 2024 11:04 AM

Re: Chanel 4 & 2 are not working

Posted by a Superuser, not a Sky employee. Find out more

@VL02NAS  Your posts you added to a thread in the Sky Stream for have been removed.

 

Sky Q & Sky stream are 2 different systems.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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