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Discussion topic: Certain channels are saying no satellite signal

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This message was authored by Jane+Gibbons This message was authored by: Jane+Gibbons

Certain channels are saying no satellite signal

Certain channels I.e channel 5 are saying there isn't a signal 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Certain channels are saying no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Jane+Gibbons 
”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link. .
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Cynthiamanton This message was authored by: Cynthiamanton

+ hd box isnot getting a satelittle signall

Sk + hd box is not getting a satellite signal

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: + hd box isnot getting a satelittle signall

Posted by a Superuser, not a Sky employee. Find out more

@Cynthiamanton wrote:

Sk + hd box is not getting a satellite signal


@Cynthiamanton 

Sky don't support maintenance on Sky+ system any more (you've posted on the Sky Q board). You will need to employ a local satellite company to check it or upgrade to Sky Q.,


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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