Cant use home screen or record saying my subscription needs upgrading

[kissmeteeth74]

Can't use home  screen or record, message says upgrade when I have most channels 

[Laing1]

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@kissmeteeth74 wrote:

Can't use home  screen or record, message says upgrade when I have most channels 

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@kissmeteeth74 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions