Discussion topic: Cant record anything

This message was authored by: Cyril+fox · ‎14 Jul 2023

Cant record anything

This message was authored by: Cyril+fox · ‎14 Jul 2023

TV w9n5 record shows

This message was authored by: TimmyBGood · ‎14 Jul 2023

@Cyril+fox

Your TV probably doesn't record at all.

If you mean a main Q box, try switching it off at the mains for a minute, then on again.

If the problem remains, it's likely to be a hard drive issue and the box will need replacing by Sky.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Doc5907 · ‎14 Jul 2023

@Cyril+fox

Try to reboot your Q box.

Press Standby on your Sky Q remote and then switch off and unplug at the mains.
Wait at least 30 secs and then switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait a few seconds before you press Home on your Sky Q remote which should change the light to green and home screen should appear.

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband

Discussion topic: Cant record anything

Cant record anything

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