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Discussion topic: Cant get bb1 hd on sky q nox

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This message was authored by: Teevee1

Message posted on ‎08 Oct 2023 07:45 PM

Cant get bb1 hd on sky q nox

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This message was authored by: GD1

Message posted on ‎08 Oct 2023 07:56 PM

Re: Cant get bb1 hd on sky q nox

Posted by a Superuser, not a Sky employee. Find out more

@Teevee1  In the UK it is on 101 on the EPG

 

What happens when you select the channel?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Teevee1

Message posted on ‎18 Nov 2023 12:07 PM

Re: Cant get bb1 hd on sky q nox

That's the channel I'm trying to view just get signal error message. Everything else is ok

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Message posted on ‎18 Nov 2023 12:10 PM - last edited: ‎18 Nov 2023 12:12 PM

Re: Cant get bb1 hd on sky q nox

Posted by a Superuser, not a Sky employee. Find out more
@Teevee1 wrote:

That's the channel I'm trying to view just get signal error message. Everything else is ok

Could be a slight dish alignment issue @Teevee1 

This can affect the channels with the weakest reception .

Only way to check for sure is an Engineer visit.

Check out the following link

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q-standard-help

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