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Discussion topic: Cant download anything,, it says queued but nothing is in the queue

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Avatar for Sarahhelpneeded
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This message was authored by: Sarahhelpneeded

Message posted on ‎31 Aug 2023 07:09 PM

Cant download anything,, it says queued but nothing is in the queue

I don't currently have a satellite connect but was happily downloading content to watch, however if I try an sownload anything it say either there is a problem or it comes up as queued!!  I have unplugged it but same error occurs

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎31 Aug 2023 07:16 PM

Re: Cant download anything,, it says queued but nothing is in the queue

Posted by a Superuser, not a Sky employee. Find out more

@Sarahhelpneeded  If you don;t have any satellite signal after a few days the box will stop working correctly.

 

You need a live satallite connection for he box to continue working.

 

Is there a reason you don't have your box connected to your dish?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Sarahhelpneeded

Message posted on ‎31 Aug 2023 07:17 PM

Re: Cant download anything,, it says queued but nothing is in the queue

Yes there is a reason and a  engineer is booked!!  

 

It may be netflix for a while

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