This discussion topic has been answered Discussion topic: Cant download Netflix programs on Amazon fire tablet
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Message posted on 06 Apr 2024 10:05 AM
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Hi, I normally download a film or mini series on my Amazon fire tablet for my grandson who visits us on a weekend, however I tried to do this yesterday and it stated my plan doesn't support streaming on the device, yet last week it was fine. Has anyone else had this issue? I can download on my iPad so it cannot be that there are too many devices associated with the account as it's been fine previously. Thanks
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Message posted on 06 Apr 2024 11:16 AM - last edited: 06 Apr 2024 11:17 AM
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Have you made any changes to your sky recently subscription?
There had been changes in netflix tiers and these could be triggered by changing the package
for more information, See the answer in this thread
https://helpforum.sky.com/t5/Sky-Q/Netflix-Screen-Limit/m-p/4572416
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
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Message posted on 06 Apr 2024 11:16 AM - last edited: 06 Apr 2024 11:17 AM
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Have you made any changes to your sky recently subscription?
There had been changes in netflix tiers and these could be triggered by changing the package
for more information, See the answer in this thread
https://helpforum.sky.com/t5/Sky-Q/Netflix-Screen-Limit/m-p/4572416
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
Message posted on 06 Apr 2024 11:33 AM
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Re: Cant download Netflix programs on Amazon fire tablet
Hi, thanks for the info, yes I did amend my package and looking at the link you sent me it does state can only watch on 2 devices at a time, but even if the tv is off it still won't let me download on the Amazon Fire (it states "your plan does not support streaming on this device however it lets me download on the iPad 🤷🏼♀️ ... I'm confused, does this mean Netflix have stopped Amazon devices downloading?
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