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Discussion topic: Cannot watch the Blacklist beyond series 1. Message states upgrade required.

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Message posted on ‎01 Jul 2023 05:15 PM

Cannot watch the Blacklist beyond series 1. Message states upgrade required.

I just watched series 10 episode 1 of the Blacklist.  When I tried to watch episode 2, I was informed an upgrade was required to continue watching. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎01 Jul 2023 05:28 PM

Re: Cannot watch the Blacklist beyond series 1. Message states upgrade required.

Posted by a Superuser, not a Sky employee. Find out more

Does it let you watch the SD version ?

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This message was authored by: Bomber+65

Message posted on ‎01 Jul 2023 05:34 PM

Re: Cannot watch the Blacklist beyond series 1. Message states upgrade required.

Not sure how to do that.  Looked in settings but couldn't see how to view in sd.  Also checked how to upgrade to be able to view, but again not sure what to do. 

@Bomber+65 wrote:

I just watched series 10 episode 1 of the Blacklist.  When I tried to watch episode 2, I was informed an upgrade was required to continue watching. 

 

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This message was authored by: Laing1

Message posted on ‎01 Jul 2023 06:26 PM

Re: Cannot watch the Blacklist beyond series 1. Message states upgrade required.

Posted by a Superuser, not a Sky employee. Find out more
@Bomber+65 wrote:

Not sure how to do that.  Looked in settings but couldn't see how to view in sd.  Also checked how to upgrade to be able to view, but again not sure what to do. 

@Bomber+65 wrote:

I just watched series 10 episode 1 of the Blacklist.  When I tried to watch episode 2, I was informed an upgrade was required to continue watching. 

 

@Bomber+65 

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.


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