Cannot take up offer for Sky Sports on Sky essentials

[RichK]

Hi,

On my Sky app it offers me the opportunity to upgrade to get sky sports for £22 a month.

When I try to upgrade it won't let me. I called sky and they said as I am on Sky Essentials I cannot take this offer out without subscribing the the basic sky tv service which is an additional cost per month.

Isn't this false advertising?

Any other thoughts on how I can take up this offer as sky customer services weren't very helpful.

[Laing1 · Accepted solution]

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@RichK wrote:

Hi,

On my Sky app it offers me the opportunity to upgrade to get sky sports for £22 a month.

When I try to upgrade it won't let me. I called sky and they said as I am on Sky Essentials I cannot take this offer out without subscribing the the basic sky tv service which is an additional cost per month.

Isn't this false advertising?

Any other thoughts on how I can take up this offer as sky customer services weren't very helpful.

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@RichK afraid you cannot you need to have Sky signature as a base pack before you can add any other subcriptions.

I am sure somewhere in the T&C's it states this 

[TimmyBGood]

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@RichK wrote:

Any other thoughts on how I can take up this offer as sky customer services weren't very helpful.

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As @Laing1 indicates, an add-on such as Sports requires the baseline subscription to be Signature or Ultimate TV (or the legacy Entertainment bundle) : it cannot be on top of Essentials, which is just the free-to-air channels.

[RichK]

Thanks for the replies.

Real shame that sky cannot offer Sports standalone. Without having to need to subscribe to other tv channels. I have explored this with Now TV.  But steaming not the same.