Cannot speak to or arrange for any support in Ireland?

[MP27]

Have a connectivity issue between Mini/SkyQ, not resolved by any of the online help.  Cannot get to speak to anyone nor arrange an engineer visit.  Phone numbers found online are disconnected (including diamond support number!) or provide automated redirection to online/messaging help.  Text/WhatsApp support has no relevant options. Engineer visit page says cannot do this from RoI.  How can I get some help here?

[Daniel0210]

@MP27 
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
**ROI customers**: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[MP27]

Thanks @Daniel0210, I've managed to book a call.

For the future: the support page was already flagged as "Ireland" when I first reached it (logged in as Irish user) but was displaying the 0333-UK number; I had to change the flag to UK and then back to Ireland to get the Irish 0818 (...080) number displayed.

The suggestion of "saying nothing" to the voice response system was important.  I had used that number earlier; if I said anything or took any options, it redirected me to the automated messages I had already been through more than once on a different 0818 number (...360), and which were not useful.