Cannot set up free 6 month trial of Apple TV

[Tim+Haveron+Jones]

I have been trying to redeem the AppleTV offer in the SkyVIP app.  It takes me to an intial link, which I need to click to redeem.

It then says,   "One moment while we look up your offer details" and spins for a while before taking me back to square one.

I have tried a few times and the same thing happens each time. Any suggestions?

thanks!

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.