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Discussion topic: Cannot get sky sports or other sky channels for weeks now

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Message posted on ‎23 Jul 2023 08:58 PM

Cannot get sky sports or other sky channels for weeks now

Cannot get sky sports or other sky channels 

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This message was authored by: Daniel0210

Message posted on ‎23 Jul 2023 09:02 PM

Re: Cannot get sky sports or other sky channels for weeks now

Posted by a Superuser, not a Sky employee. Find out more

@SU51DEM 

What is happening when you try? What have Sky said when you reported this to them? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: SU51DEM

Message posted on ‎23 Jul 2023 09:05 PM

Re: Cannot get sky sports or other sky channels for weeks now

It says satellite issue, but have some of the channels?

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This message was authored by: Daniel0210

Message posted on ‎23 Jul 2023 09:08 PM

Re: Cannot get sky sports or other sky channels for weeks now

Posted by a Superuser, not a Sky employee. Find out more

@SU51DEM 
No signal normally comes from your TV, no satellite signal normally refers to your Sky box. Have a look at this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
If that doesn’t help you, at the end of the link it should give you an option to arrange an engineer to check your dish alignment.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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