Cannot access recordings on main box and no signal on 2 minis
Hi,
I have been unable all day to see recordings on main Sky Q box. It is showing TV Guide and Home Screen. I can see TV and am able to switch channels. I have reset everything, unplugged Sky, TV and router. No joy.
Also, my 2 mini boxes are showing No signal. Again, checked all connections to main Sky Q and Wi-Fi OK.
I have been unable all day to see recordings on main Sky Q box. It is showing TV Guide and Home Screen. I can see TV and am able to switch channels. I have reset everything, unplugged Sky, TV and router. No joy.
Also, my 2 mini boxes are showing No signal. Again, checked all connections to main Sky Q and Wi-Fi OK.
I have been unable all day to see recordings on main Sky Q box. It is showing TV Guide and Home Screen. I can see TV and am able to switch channels. I have reset everything, unplugged Sky, TV and router. No joy.
Also, my 2 mini boxes are showing No signal. Again, checked all connections to main Sky Q and Wi-Fi OK.
I've got exactly the same problem. Just happened last night. I've been hearing rumours that it is due to the latest software update. Anyone else?
@James74Mc and thats all it is, is rumours that are incorrect
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
So loads of people are simultaneously having hard drive failures at the same time as an update?
@James74Mc Emm what update is this then there hasn't been an update for months
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadband Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Re: Cannot access recordings on main box and no signal on 2 minis
Thanks all, it fixed itself over the night. But, over the next night failed again. Next morning I got another hard disk problem. This is the second time over the last month, that I have had to delete all my recordings. I requested a new Sky Q box, it arrived yesterday and I replaced. We're back on, I'll see how it goes.
