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Discussion topic: Cancelling sky kids

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This message was authored by: carrie1988

Cancelling sky kids

How do I go about cancelling sky kids without having to call and spend half the day on hold?
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This message was authored by: PandJ2020

Re: Cancelling sky kids

Posted by a Superuser, not a Sky employee. Find out more

@carrie1988 wrote:
How do I go about cancelling sky kids without having to call and spend half the day on hold?

I believe the wait will only be around a quarter of the day...  Go ahead and call.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Cancelling sky kids

Posted by a Superuser, not a Sky employee. Find out more

@carrie1988 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your MySky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or try the messaging service 
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

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Sky customer since 2001
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