Cancelling an order of a sky q box

[Alfiearchie28]

Hello,

We couldn't get our sky q box working and then ordered new controllers and it was controllers not the box so the box is working now and don't need the replacement box which is on way,

How do I cancel the order as don't need the box,

Thank you,

Olivia Martin 

[oldfella]

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@Alfiearchie28 wrote:

Hello,

We couldn't get our sky q box working and then ordered new controllers and it was controllers not the box so the box is working now and don't need the replacement box which is on way,

How do I cancel the order as don't need the box,

Thank you,

Olivia Martin 

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Hi @Alfiearchie28 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home