23 Jun 2024 10:58 AM
My mother has been a Sky subscriber for a number of years. She has recently lost capacity and in now living in a care home. I've applied to be a Deputy on her behalf. Am I correct in thinking I have to wait for the Deputyship to be set up and then contact Sky on her behalf to cancel her subscription please? If so, how would I contact Sky? Thanks in advance.
23 Jun 2024 11:21 AM
Posted by a Superuser, not a Sky employee. Find out moreAlso see this link regarding third party assistance
https://www.sky.com/help/articles/third-party-assistance
23 Jun 2024 11:18 AM - last edited: 23 Jun 2024 11:21 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Jonsky36 For cancel information: Cancel Sky | Sky.com
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Jun 2024 11:21 AM
Posted by a Superuser, not a Sky employee. Find out moreAlso see this link regarding third party assistance
https://www.sky.com/help/articles/third-party-assistance
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion