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Discussion topic: Cancelling Sky for an old person

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This message was authored by Jonsky36 This message was authored by: Jonsky36

Cancelling Sky for an old person

My mother has been a Sky subscriber for a number of years. She has recently lost capacity and in now living in a care home. I've applied to be a Deputy on her behalf. Am I correct in thinking I have to wait for the Deputyship to be set up and then contact Sky on her behalf to cancel her subscription please? If so, how would I contact Sky? Thanks in advance.


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Cancelling Sky for an old person

Posted by a Superuser, not a Sky employee. Find out more

@Jonsky36 

Also see this link regarding third party assistance 

https://www.sky.com/help/articles/third-party-assistance

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Cancelling Sky for an old person

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jonsky36  For cancel information: Cancel Sky | Sky.com

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Cancelling Sky for an old person

Posted by a Superuser, not a Sky employee. Find out more

@Jonsky36 

Also see this link regarding third party assistance 

https://www.sky.com/help/articles/third-party-assistance

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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