Cancelling Sky for an old person

[Jonsky36]

My mother has been a Sky subscriber for a number of years. She has recently lost capacity and in now living in a care home. I've applied to be a Deputy on her behalf. Am I correct in thinking I have to wait for the Deputyship to be set up and then contact Sky on her behalf to cancel her subscription please? If so, how would I contact Sky? Thanks in advance.

[MightyQuinn]

Hi @Jonsky36  For cancel information: Cancel Sky | Sky.com

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Daniel0210 · Accepted solution]

@Jonsky36 

Also see this link regarding third party assistance 

https://www.sky.com/help/articles/third-party-assistance