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Discussion topic: Cancelling Sky TV and broadband subscription - will Q box work at all

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This message was authored by: Kay142

Cancelling Sky TV and broadband subscription - will Q box work at all

So, I'm leaving Sky and they don't want the Q box back. Will it be of any use without a subscription, for just viewing the freeview channels live? I know I can't record or anything.

 

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This message was authored by: PandJ2020

Re: Cancelling Sky TV and broadband subscription - will Q box work at all

Posted by a Superuser, not a Sky employee. Find out more

I believe it becomes a brick.  Sky have an obligation to recycle the equipment - you can still return it to them for this purpose.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: kevin88

Re: Cancelling Sky TV and broadband subscription - will Q box work at all

I'd be very surprised if they didn't ask for the Sky Q box back as its only loaned while you subscribe.  

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LG 4K TV
Sky Stream
Virgin Media Gig1
Sky Mobile
Sky Customer for 30 years.
This message was authored by: PandJ2020

Re: Cancelling Sky TV and broadband subscription - will Q box work at all

Posted by a Superuser, not a Sky employee. Find out more

@kevin88 wrote:

I'd be very surprised if they didn't ask for the Sky Q box back as its only loaned while you subscribe.  


There are reports they don't want some older boxes back.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Cancelling Sky TV and broadband subscription - will Q box work at all

Posted by a Superuser, not a Sky employee. Find out more

@kevin88 

 

Q is approaching end of life (and realistically reached market saturation a long time ago) : Sky just doesn't have a need for warehouses full of decade-old satellite boxes.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: kevin88

Re: Cancelling Sky TV and broadband subscription - will Q box work at all

Surely it is still Sky's responsibility to make sure the equipment is recycled properly and doesn't end up in landfill.  so much for being carbon neutral. 🙄

----------------------------------------------------------------------------------------------
LG 4K TV
Sky Stream
Virgin Media Gig1
Sky Mobile
Sky Customer for 30 years.
This message was authored by: BenJoBanjo

Re: Cancelling Sky TV and broadband subscription - will Q box work at all


@kevin88 wrote:

Surely it is still Sky's responsibility to make sure the equipment is recycled properly and doesn't end up in landfill.  so much for being carbon neutral. 🙄


Even if they don't request the Sky Q equipment back, you can still print off a freepost label and send it to Sky for recycling. Details are here: https://www.sky.com/help/articles/recycle-sky-equipment 

 

It does state on that page:

 

Good to know: We pay for the collection, treatment, and recycling to make sure any of our waste electricals are disposed of correctly. 

 

So they are doing something to help.

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This message was authored by: Kay142

Re: Cancelling Sky TV and broadband subscription - will Q box work at all

Thank you for all your replies.

They confirmed in email they don't want it back. 
I'll see if there is any benefit to keeping it, which I doubt, and will return it to them to recycle.

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