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Discussion topic: Cancel sky tv but in contract u til Jan 27

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This message was authored by: Kazza28

Cancel sky tv but in contract u til Jan 27

I can no longer afford sky tv but they will not let me cancel as in contract

they have put me on minimum package I cannot even afford that what can I do 

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This message was authored by: BenJoBanjo

Re: Cancel sky tv but in contract u til Jan 27


@Kazza28 wrote:

I can no longer afford sky tv but they will not let me cancel as in contract

they have put me on minimum package I cannot even afford that what can I do 


What package are you on? Do you have Sky+, Sky Q or Sky Stream?

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This message was authored by: Kazza28

Re: Cancel sky tv but in contract u til Jan 27

I have Sky Q and minibox

This message was authored by: PandJ2020

Re: Cancel sky tv but in contract u til Jan 27

Posted by a Superuser, not a Sky employee. Find out more

@Kazza28 wrote:

they have put me on minimum package I cannot even afford that what can I do 


Realistically not a lot if Sky won't release you from the contract you agreed.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Cancel sky tv but in contract u til Jan 27

Posted by a Superuser, not a Sky employee. Find out more

@Kazza28 

To reduce it further cancel Multiscreen (if you can) and then return the mini box.


Not what you want to hear but you've been correctly advised. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

See the below link
https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/...


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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