Discussion topic: Cancel engineer out of hours

This message was authored by: Dreadingit · ‎29 Aug 2024

Need to cancel my engineer visit tomorrow morning but can’t do it on the app and all the call centres are closed! Been waiting three weeks and it starts working again the night before the visit. Couldn't make it up!

This message was authored by: GD1 · ‎30 Aug 2024

@Dreadingit It is too late to cancel the appointment as there needs to be at least 24 hours notice.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Daniel0210 · ‎30 Aug 2024

@Dreadingit

Unfortunately cancelling at such short notice would likely result in a £25 charge as mentioned in this link

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Cancel engineer out of hours

Cancel engineer out of hours

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