3

This discussion topic has been answered Discussion topic: Can you use a voice control remote with Sky Q?

Reply
This message was authored by: Muzza1

Can you use a voice control remote with Sky Q?

Can you use a voice control remote with Sky Q and if so, how can you get a voice control remote?


Best Answers
This message was authored by: Daniel0210 Answer

Re: Can you use a voice control remote with Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Muzza1 

Yes. Voice control remotes have been issued as standard with Sky Q and mini boxes for at least 6 years (based on the age of my boxes).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: Daniel0210 Answer

Re: Can you use a voice control remote with Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Muzza1 

Yes. Voice control remotes have been issued as standard with Sky Q and mini boxes for at least 6 years (based on the age of my boxes).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Did this answer not help you?

This message was authored by: nigea99

Re: Can you use a voice control remote with Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

@Muzza1 wrote:

Can you use a voice control remote with Sky Q and if so, how can you get a voice control remote?


hi @Muzza1 

 

Only the very fisrt remotes issued with SKY Mini boxes were not Voice control capable, all main box remotes and after the first couple of years, mini box remotes have been voice control capable.

 

To use voice control, the remote must be paired in bluetooth mode (standard pairing does this)  but only one remote can be in bluetooth mode & thus voice control  with a box

This message was authored by: MightyQuinn

Re: Can you use a voice control remote with Sky Q?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Muzza1 

 

If you step through to page 4 of this help guide, then choose No, I still need help, it will invite you to order a new voice remote. Select "voice control not working".

 

https://www.sky.com/help/articles/fix-voice-control

Reply