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Discussion topic: Can you switch from sky q to sky stream if you still contracct

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This message was authored by: B1965

Message posted on ‎25 Apr 2023 10:38 PM

Can you switch from sky q to sky stream if you still contracct

Can you switch to sky stream if you still in contact with sky q 

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This message was authored by: Doc5907

Message posted on ‎25 Apr 2023 10:44 PM

Re: Can you switch from sky q to sky stream if you still contracct

Posted by a Superuser, not a Sky employee. Find out more
@B1965 wrote:

Can you switch to sky stream if you still in contact with sky q 

@B1965yes you can. I take it you know you can't record anything to a local hard drive.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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Message posted on ‎26 Apr 2023 04:51 PM

Re: Can you switch from sky q to sky stream if you still contracct

Posted by a Superuser, not a Sky employee. Find out more
@B1965 wrote:

Can you switch to sky stream if you still in contact with sky q 

@B1965 as @Doc5907 says, yes you can switch to stream whilst in contract but you will only be offered an 18 month contract with stream and not a monthly contract


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on ‎26 Apr 2023 04:54 PM - last edited: ‎26 Apr 2023 05:03 PM

Re: Can you switch from sky q to sky stream if you still contracct

Posted by a Superuser, not a Sky employee. Find out more
@Laing1 wrote:
@B1965 wrote:

Can you switch to sky stream if you still in contact with sky q 

@B1965 as @Doc5907 says, yes you can switch to stream whilst in contract but you will only be offered an 18 month contract with stream and not a monthly contract

Specifically to prevent subscribers within a minimum term on Q from being able to swap to monthly Stream and then cancel Sky television without paying an early exit penalty. That was an initial loophole which got firmly closed.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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