Discussion topic: Can you clear data in Apps on Sky Q?
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Message posted on 05 Sep 2023 05:48 PM
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Can you clear data in Apps on Sky Q?
I have an old account on Disney+ logged onto the Disney+ App.... but the profiles are locked so I can't access to log out.
Is there a way of clearing this old account or re-setting the app, so that I can log in with my new account??
appreciate any help/advice 😊
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Message posted on 05 Sep 2023 05:51 PM
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Re: Can you clear data in Apps on Sky Q?
@CGooner1 wrote:
I have an old account on Disney+ logged onto the Disney+ App.... but the profiles are locked so I can't access to log out.
Is there a way of clearing this old account or re-setting the app, so that I can log in with my new account??
appreciate any help/advice 😊
@CGooner1 you could try refreshing the apps in the engineers menu
To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu
scroll down to apps > refresh
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