Discussion topic: Can’t watch terrestrial tv, says we have no satellite signal

This message was authored by: Lindatr · ‎07 Jun 2023

Can't watch live tv, screen display says no satellite signal

This message was authored by: Laing1 · ‎07 Jun 2023

@Lindatr wrote:

Can't watch live tv, screen display says no satellite signal

@Lindatr have a look at the link below it may help you out

https://www.sky.com/help/articles/signal-error-messages-on-sky-q

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Shazzan · ‎07 Jun 2023

Can't watch sky. Its saying no Internet connection!!! This has been going on since before dawn this morning and is extremely annoying!

This message was authored by: GD1 · ‎07 Jun 2023

@Shazzan Sky Q is a satellite delivered service and does not need an internet connection so you should be able to watch Live TV channels

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: MightyQuinn · ‎07 Jun 2023

Hi @Shazzan Have you tried power rebooting your broadband router, followed by the Sky Q box?

Discussion topic: Can’t watch terrestrial tv, says we have no satellite signal

Can’t watch terrestrial tv, says we have no satellite signal

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