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Discussion topic: Can’t watch series. Saying: Failed, No subscription

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This message was authored by PB4 This message was authored by: PB4

Can’t watch series. Saying: Failed, No subscription

I'm trying to watch The Lazarus Project

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This message was authored by Laing1 This message was authored by: Laing1

Re: Can’t watch series. Saying: Failed, No subscription

Posted by a Superuser, not a Sky employee. Find out more

@PB4 wrote:

I'm trying to watch The Lazarus Project


@PB4 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD or watch the HD channel

The default download setting is HD so try changing the format to download in SD or switch to the SD channel

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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