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Discussion topic: Can’t watch Sky kids

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Ollie40
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This message was authored by Ollie40 This message was authored by: Ollie40

Can’t watch Sky kids

‎27 Nov 2024 06:45 PM

If I go to sky kids channel via 601 if seems to work fine but if I try to navigate via sky menu it doesn't work and asks me to upgrade. I have checked my account and all seems ok there.

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nigea99
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Superuser
This message was authored by nigea99 This message was authored by: nigea99

Re: Can’t watch Sky kids

‎27 Nov 2024 07:29 PM

Posted by a Superuser, not a Sky employee. Find out more
@Ollie40 wrote:

If I go to sky kids channel via 601 if seems to work fine but if I try to navigate via sky menu it doesn't work and asks me to upgrade. I have checked my account and all seems ok there.

do you have the HD add on 

 

If not, is the channel you are trying to watch via the main menu  the HD version ?

 

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