@LN23 wrote:
Can’t watch Sky Atlantic on SkyQ. Getting message saying I need to upgrade my subscription even though it's included in my package. Had the same problem earlier with Disney+ on a mobile device
Yes I had the same message on my screen when trying to watch somthing on demand on Sky Atlantic. I than noticed that is UHD in the corner, we used to have the UHD add on but had recent,y cancelled, but still had my SkyQ box set to the UHD setting. If I want to the program and pressed "more option I could change it to the HD version which I could download without problem. But I fixed the problem properly though you are supposed to go to settings and untick the uHD auto download option that would not work, but I thought as I no longer have the UHD addon on my picture resolution dose not need to be in the UHD resolution any more so I changed that back to the HD resolution and that also fixed the UHD auto download problem. And I can download load any Sky Atlantic programme without problem
