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Discussion topic: Can't use Sky Q viewing card in Sky+ HD box anymore

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This message was authored by: Philip180160

Can't use Sky Q viewing card in Sky+ HD box anymore

I can't use my Sky Q card in my Sky + HD anymore. Apparently the hardware is no longer supported, however we used to use the same card a few years ago. We travel off grid and like to use a satellite link when we are away. I don't want to use data and internet, what I could really do with is 2nd Q 2Tb box, can anyone help please

Thanks

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This message was authored by: daveNOS

Re: Can't use Sky Q viewing card in Sky+ HD box anymore

Posted by a Superuser, not a Sky employee. Find out more

@Philip180160 If you want a second Sky Q box for another property you would have to take out a separate subscription, there is no other solution if you don't want to use the internet and Sky Go.

This message was authored by: GD1

Re: Can't use Sky Q viewing card in Sky+ HD box anymore

Posted by a Superuser, not a Sky employee. Find out more

@Philip180160  You certainly shouldn't be taking the card away from the registered address, and now that you can't use it in another box at another location is just how it is.

 

There isn't a way around it, nor could we even discuss such things.  As you'd be travelling I'm not even sure you'd get a 2nd subscription at an address that wouldn't exist.

 

 You'll need to rely on the FTA (Free to air channels) going forward.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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