Can’t stay connected to the wifi

[CHESTNUTLODGE44]

To watch the apps I have to reconnect every time to WiFi to watch 

[Mr+Flibbles+86]

Hi there @CHESTNUTLODGE44, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @CHESTNUTLODGE44. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Gipolsi]

 

[Gipolsi]

That's my stats. Boradband keep disconnecting Q box. I'm having to reset at least once weekly. Tonight it won't reconnect at all. All green lights on router and Wi-Fi looks good