@StormeH-25 wrote:
My sky q box has been delivered today and isn't work the sky viewing card is in and it won't let me press 1 and 3 to set the remote up
hi @StormeH-25
try resetting the remote first by pressing & holding 7 & 9 until the red led above the SKY logo button flashes 4 times.
After that make sure the remote is pointing at the box as it needs line of sight until it is paired
