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Discussion topic: Can’t get on to free paramount plus channel

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This message was authored by Eliza4 This message was authored by: Eliza4

Can’t get on to free paramount plus channel

Pressed Get Paramount +.  

Then scanned QR code.

Then sign in at Sky and it says 'We can't do that at the moment. We hope to have everything back to normal soon'.  It has been saying that for 2 weeks.

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This message was authored by oldfella This message was authored by: oldfella

Re: Can’t get on to free paramount plus channel

Posted by a Superuser, not a Sky employee. Find out more

@Eliza4 wrote:

Pressed Get Paramount +.  

Then scanned QR code.

Then sign in at Sky and it says 'We can't do that at the moment. We hope to have everything back to normal soon'.  It has been saying that for 2 weeks.


Hi @Eliza4 

Try deleting all history and cookies on your browser.

Then try the Sign up procedure again.

https://www.sky.com/help/articles/using-paramount-plus

Eliza4
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This message was authored by Eliza4 This message was authored by: Eliza4

Re: Can’t get on to free paramount plus channel

That doesn't work unfortunately.  It did mean that I now get onto the sky home page rather than going straight to the error message, but when I put in my password it returns to the same error message. 

If I use the QR code or go in via sky.com/paramountplus-activate it still goes to the same error message.

 

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