05 Jul 2024 02:35 PM
Cannot get tv channels on my tv it says awaiting tv schedule
05 Jul 2024 02:37 PM - last edited: 05 Jul 2024 02:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Darren+Field-thom
Firstly reboot your router. Then try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion