Can’t get my recording etc it says hard disc problem I have tried online help but no joy I don’t kno

[Linda57]

I have got as far as reset and pairing remote but it then goes blank and nothing else

[oldfella]

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@Linda57 wrote:

I have got as far as reset and pairing remote but it then goes blank and nothing else

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Hi @Linda57 

Work completely through the following link.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages