Discussion topic: Can’t get box to connect to wifi
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Message posted on 05 Jun 2023 08:50 PM
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Can’t get box to connect to wifi
Can't get Wi-Fi to connect to qbox
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Message posted on 05 Jun 2023 09:00 PM
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Re: Can’t get box to connect to wifi
@Wfhworker wrote:
Can't get Wi-Fi to connect to qbox
Hi @Wfhworker
Have you carried out a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.
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