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Discussion topic: Can’t download

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Avatar for Enderzone
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This message was authored by: Enderzone

Message posted on ‎28 Mar 2023 02:30 PM

Can’t download

Can't download anything was watching the rookie box set and just wouldn't download next episode now I cant download anything I've reset / checked hardware deleted my managed recordings / series links etc I can watch my old downloads fine 

 

states - download failed, remote network problem

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎28 Mar 2023 02:50 PM

Re: Can’t download

Posted by a Superuser, not a Sky employee. Find out more

Is your Sky box connecting to the network?

  1. Press Home on your Sky Q remote
  2. Select Settings followed by Status and check Network connection has a tick.
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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