Can’t connect to sky

[Mashby1]

Can connecto the TV but not Sky on demand or Sky channels

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[bob1234]

@Mashby1Can you see them but not use them or do you not see them, do you get any on screen messages which would help someone here help you.

[Lisa-P1987]

We are still looking to help you Mashby1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks