Q box will not connect to broadband router or internet ,it connected for 1 second then drop out and carries on trying to connect then drop straight back out . I have followed all the reset for over an hour and continue to try various methods. This is not working and there's no help when calling sky.
Posted by a Superuser, not a Sky employee. Find out more
What did Sky say?
Have you tried restarting your broadband router as well as your Q box? Turn both off at the plug and let your router restart after 30 seconds before restarting your Q box.
