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Discussion topic: Can't activate Discovery + on Sky TV

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This message was authored by MiaG1 This message was authored by: MiaG1

Can't activate Discovery + on Sky TV

Has anyone had an issue with activating Discovery + on Sky TV?

 

So I follow the  instruction: 

"Go to the discovery+ app on your TV.

Select Sign In.

You’ll see an activation code on your screen. Go to discoveryplus.com/link and enter the code to activate your account."

 

I'm logged in on discoveryplus.com but not prompted to enter the 6 digit code. I can watch shows but can't watch the TNT channels (error message: contract your service provider)

 

The link tranfers me to discoveryplus.com/gb and I can log in with no problem but I'm not given a chance to put in the 6 digit code.

 

Anybody had the same issue?

 

Thanks

Mia

 


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Can't activate Discovery + on Sky TV

Posted by a Superuser, not a Sky employee. Find out more

@MiaG1 wrote:

Has anyone had an issue with activating Discovery + on Sky TV?

 

So I follow the  instruction: 

"Go to the discovery+ app on your TV.

Select Sign In.

You’ll see an activation code on your screen. Go to discoveryplus.com/link and enter the code to activate your account."

 

I'm logged in on discoveryplus.com but not prompted to enter the 6 digit code. I can watch shows but can't watch the TNT channels (error message: contract your service provider)

 

The link tranfers me to discoveryplus.com/gb and I can log in with no problem but I'm not given a chance to put in the 6 digit code.

 

Anybody had the same issue?

 

Thanks

Mia

 


@MiaG1 are you following all of the steps in the link below especially the part about Sky marketplace 

 

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/discovery-plus


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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