Discussion topic: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and selec

This message was authored by: Laing1 · ‎16 Apr 2023

@BJGail wrote:

@Mav4v Thank you , yes I tried following all steps on tv message yesterday and again today , but no good, only difference was my 2nd set no longer has sky now 😞

I think I'll need to phone them , they probably have a master reset button or something.

does anyone have a phone no for Sky support?

@BJGail Please can you confirm who you broadband providers as @Invisiblename asked for as this will dictate what help information we can provide

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: Invisiblename · ‎16 Apr 2023

@BJGail wrote:
@Mav4v Sorry I missed that.....yes I have sky as my provider for internet too

So in that case, you don't enter a password, you use the the WPS button on your router & follow the prompts on the screen:

I am just another Sky customer!

Discussion topic: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and selec

Re: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and s

Re: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and s

Was this discussion not helpful?

Search Sky Community

Start a new discussion