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Discussion topic: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and selec

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This message was authored by: Laing1

Message posted on ‎16 Apr 2023 11:35 AM

Re: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and s

Posted by a Superuser, not a Sky employee. Find out more
@BJGail wrote:

@Mav4v   Thank you , yes I tried following all steps on tv message yesterday and again today , but no good, only difference was my 2nd set no longer has sky now 😞

I think I'll need to phone them , they probably have a master reset button or something.

 

does anyone have a phone no for Sky support?

@BJGail Please can you confirm who you broadband providers as @Invisiblename asked for as this will dictate what help information we can provide


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: Invisiblename

Message posted on ‎16 Apr 2023 02:38 PM

Re: Can’t access Apps from sky tv. Since this morning I’ve not had the option to go into Apps and s

Posted by a Superuser, not a Sky employee. Find out more
@BJGail wrote:

@Mav4v  Sorry I missed that.....yes I have sky as my provider for internet too

So in that case, you don't enter a password, you use the the WPS button on your router & follow the prompts on the screen:

B6F50A43-36B0-4937-99D1-D3831F993F28.jpeg

 

I am just another Sky customer!
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