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Discussion topic: Can get paramount plus on main sky Q box, but not on my mini box. It says this account not recognise

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This message was authored by Annie+Bee This message was authored by: Annie+Bee

Can get paramount plus on main sky Q box, but not on my mini box. It says this account not recognise

I can't get the paramount plus app on my mini Q box to recognise my sign in details. It asks for payment for the app. I have it free with sky cinema on my main Q box.

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This message was authored by Laing1 This message was authored by: Laing1

Re: Can get paramount plus on main sky Q box, but not on my mini box. It says this account not recog

Posted by a Superuser, not a Sky employee. Find out more

@Annie+Bee wrote:

I can't get the paramount plus app on my mini Q box to recognise my sign in details. It asks for payment for the app. I have it free with sky cinema on my main Q box.


@Annie+Bee there should be an option to sign in (so you would just need to enter your username and password) can you post a picture of the screen you are seeing on the mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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