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Discussion topic: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky box?

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This message was authored by KayBadge This message was authored by: KayBadge

Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky box?

776DEAB0-F358-4DD2-8FEE-EC96653FABA1.jpeg

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Posted by a Superuser, not a Sky employee. Find out more

That looks like a standard HDMI cable, you can purchase them online, or at many highstreet shops including Poundland, ASDA, etc...

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Posted by a Superuser, not a Sky employee. Find out more

@KayBadge 

 

You'll need to extract that broken element from the HDMI socket carefully though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Posted by a Superuser, not a Sky employee. Find out more

@KayBadge 

 

Actually, are you certain that was that an HDMI socket?  The label below says DVI (which is typically a computer monitor interface), and jamming an HDMI cable into a Display Port socket would definitely cause it to stick...

 

Common_Display_Interfaces.png

 

 

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Doc5907 This message was authored by: Doc5907

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Posted by a Superuser, not a Sky employee. Find out more

@KayBadge 

Something like the below HDMI cable will be suitable as a replacement..

 

AmazonBasics-High-Speed-Ultra-HDMI-Cable 

 

An HDMI cable should go easily into an HDMI port with nowhere near the amount of force required to break it as per your photo so maybe, as @TimmyBGood suggests, it was not the correct port, something to bear in mind when installing the new cable.

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