Discussion topic: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky box?

This message was authored by: KayBadge · ‎17 Apr 2023

This message was authored by: Annie+UK · ‎17 Apr 2023

That looks like a standard HDMI cable, you can purchase them online, or at many highstreet shops including Poundland, ASDA, etc...

Note: I am Neurodivergent, Hardware: Sky+HD ❄ LG UHD TV ❄ Xbox Series X ❄ Amazon Fire HD

My Sky Frequently Asked Questions: Plus ❄ Glass / Stream

This message was authored by: TimmyBGood · ‎17 Apr 2023

@KayBadge

You'll need to extract that broken element from the HDMI socket carefully though.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎17 Apr 2023

@KayBadge

Actually, are you certain that was that an HDMI socket? The label below says DVI (which is typically a computer monitor interface), and jamming an HDMI cable into a Display Port socket would definitely cause it to stick...

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Doc5907 · ‎17 Apr 2023

@KayBadge

Something like the below HDMI cable will be suitable as a replacement..

AmazonBasics-High-Speed-Ultra-HDMI-Cable

An HDMI cable should go easily into an HDMI port with nowhere near the amount of force required to break it as per your photo so maybe, as @TimmyBGood suggests, it was not the correct port, something to bear in mind when installing the new cable.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband

Discussion topic: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky box?

Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky box?

All Replies

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Re: Can anyone tell me where I can get a replacement for this broken plug into the TV from the sky b

Was this discussion not helpful?

Search Sky Community

Start a new discussion