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Discussion topic: Can I order a new remote has mine has got lost

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This message was authored by Ann41 This message was authored by: Ann41

Can I order a new remote has mine has got lost

I've lost my remote control can I order a new one

 

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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Can I order a new remote has mine has got lost


@Ann41 wrote:

I've lost my remote control can I order a new one

 


Order one here:

https://www.sky.com/help/forms/replaceremote 

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Can I order a new remote has mine has got lost

Posted by a Superuser, not a Sky employee. Find out more

@Ann41 Have yoy tried the 'find a lost remote' function?

 

Press the Q button on the front of your Sky Q box and after a few seconds a paired Sky Q touch/Sky Q remote with Voice Control will beep for 30 seconds. Once you've found it, press any button on your remote to stop the beeping

 

If you still don't find it, might be quicker to buy one either at a famous online store, or at most larger supermarkets.

I am just another Sky customer!
This message was authored by Laing1 This message was authored by: Laing1

Re: Can I order a new remote has mine has got lost

Posted by a Superuser, not a Sky employee. Find out more

@Ann41 wrote:

I've lost my remote control can I order a new one

 


@Ann41 If this is the remote for your main Q box and has a voice button on it

if you have miss placed it somewhere in the room the main box is if you go to your main box and find the button that lights up red when recording or has the blue ring around it when playing back a recording and press that button it should send a signal to your remote and set it off beeping so you can find it this is assuming the remote is in range 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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